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Does Italy Have Uber? (Read Before Visiting!)

Does Italy Have Uber? (Read Before Visiting!)

Yes, Italy does have Uber, but not in the way that travellers expect; you can’t get an Uber everywhere in the country. The lack of Uber drivers in some Italian cities has everything to do with resistance from other taxi drivers; also, the Italian authorities have decided that Uber, the Silicon Valley taxi company, creates unfair competition.

Travelling to Italy any time soon? Here’s everything you need to know about using Uber and other transport modes around Italy!

Check out our article on: Places To Visit in Italy

Transport System In Italy

The absence of Uber in some Italian cities is compensated by an extensive transport network, and the roads in Italy are well-maintained.  Buses and trains in Italy can get you anywhere in the country, and the transport system has been upgraded to comply with modern international standards. However, travelling by taxi is the most popular option with tourists and expats in Italy.


Train in Italy

This is the most cost-effective way of travelling around Italy. You can get almost anywhere in Italy by train. High-speed trains serve as the link between many major cities like Rome, Bologna, Milan, and Florence. Some trains even travel out of the country into foreign territories like Vatican City, San Marino, Switzerland, Austria, and France.


Bus in Italy

Travelling by bus is cost-effective, but the journey can be rather slow and painful, due to the narrow roads in Italy being often congested. You can buy tickets online or from newsstands and station ticket machines.


Italy Metro Station

The most effective way of journeying around Italy is the metro, consisting of four lines with over 100 stations. Major cities like Milan, Naples, and Rome can be reached by metro, and tickets are available at the stations.


Tram in Milan

A convenient method of travel, although a little obsolete nowadays, trams are an overland transport mode. The network isn’t extensive, but tourists can make use of them in cities like Rome and Milan.


Italian Ferry

The best method of travel between the mainland and the islands, ferries are a fun way of travelling. If you have a car or a motorbike, you can have it on board with you on the ferry.


Italy Taxi Stand

You can find private taxis in every Italian city, but Italian taxi drivers have a reputation for fleecing tourists. So always make sure that the meter is on, and if the driver claims that the meter doesn’t work, agree on a flat rate before setting off.


Driving in Italy can be a little risky as the drivers here are known for being reckless. So, it’s best to stick to private and public transport methods. But if you do decide to drive, keep in mind that unless you have an EU driving licence, you will have to apply for an international drivers’ permit.

Walking and cycling are two other options available; walking is the best option for sightseers.

In What Cities Can I Get Uber In Italy?

In spite of the legal challenges and the backlash from private taxi drivers, Uber has been available in Italy since 2013, but only in two cities: Milan and Rome. However, you can only get Uber Black here. Uber vehicles are better than the regular taxis and are well-maintained, but the rates are a bit higher than the regular taxi rate.

In Rome, Uber isn’t illegal, but you don’t get the regular Uber taxi. The app works, but the vehicles you can find here are Uber Van, Uber Lux, and Uber Black.

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In What Cities Can’t I Get Uber In Italy?

You can’t use Uber in Florence, Naples, Lecce, Pisa, Palermo, Verona, and Venice. If you plan to tour these cities, you will need to resort to more traditional methods of transport – and regular taxis are always available.

How Much Does Uber Cost Per KM In Italy?

Using Uber in Italy is a little more expensive than using regular taxis. There isn’t a specific per KM rate; the rates change regularly, but the Uber fare includes several factors, including time, distance, booking fee, tolls, and surcharges.

You can get a fare estimation through their app or website.

Is Uber Cheaper Than a Taxi in Rome?

Unfortunately for travellers, getting an Uber in Rome is way more expensive than getting a regular taxi. This is due to the type of vehicle that Uber uses – Uber Van, Uber Black, and Uber Lux are the types of vehicles available, and they offer a comfortable but expensive ride.

Can I Get an Uber Ride From The Airport?

You can get an Uber ride from Rome Ciampino International Airport and Rome-Fiumicino Leonardo da Vinci Airport. Travellers can use the app to order a vehicle; the advance booking option is also available. 

Do I Need Uber To Travel Around Italy?

Not really. You don’t need Uber to get around Italy. The country offers an excellent public transport system coupled with private taxis. However, Uber can be an excellent travel option in Rome, Milan, and Florence, especially if you want comfort and convenience.

Italy Uber Alternative

Apart from buses, trains, taxis, ferries, and trams, Italy offers a popular mobile taxi app: Free Now. This is the largest taxi app in the European region, and it serves major tourist cities Rome, Naples, Milan, and Turin.  NCC Service is another option you can use for a high-value travel experience.

Is It Safe To Use Taxis In Italy?

Taxi Tips

Taxis are safer than crowded buses, but some taxi drivers in Italy are notorious for ripping off tourists. But there are several things you can do to stay out of trouble when travelling by taxi in Italy:

  • Always opt for a registered taxi – calling a taxi is the better option than hailing one on the streets.
  • Keep a lot of change if you are planning to use taxis regularly.
  • Don’t travel with a driver who comes to you.
  • Always make sure that the meter is on; if not, negotiate a flat rate before getting in.
  • Keep a piece of paper with the address of the destination written on it.

Is It Safe To Use Uber In Italy?

Yes, Uber is 100% safe to use in Italy. The Uber service is committed to providing safe rides. Drivers go through a yearly background check, and the app includes features like an emergency assistance button and share my trip; there’s also 24/7 customer service available.

Do Uber Drivers In Italy Speak English?

Being able to communicate in English is not a requirement for an Uber driver, so there’s no guarantee that you’ll get an English speaking Uber driver. But you can safely assume that most Uber drivers can communicate in English.

Do I Need to Tip Uber Drivers In Italy?

It’s your choice, but no, you don’t need to tip Uber drivers in Italy. You don’t need to tip other taxi drivers in Italy either. Drivers don’t expect a tip, but rounding off the fare is common – for instance, if the fare is 9€, it’s common to pay 10€.

That said, if the driver helps you with your luggage, offering a tip would be a nice gesture.

Why Is Uber Unpopular In Italy?

The lack of Uber drivers in Italy is down to the reason that becoming an Uber driver here is expensive. As for the reason that the service is unpopular with locals, the fare is quite high, so getting a regular taxi is much cheaper, and the Italian public transport system is quite good. Furthermore, Italy doesn’t allow Uber to advertise their services for fear that the service will create unbeatable competition.

Regular taxi drivers protest the Uber service, and there’s generally a lack of acceptance for Uber drivers in Italy. The unpopularity of Uber mainly stems from the fact that it’s seen as a threat to traditional travel methods.

Does Italy Have Lyft?

No, Italy doesn’t have Lyft. It’s not easy for a foreign taxi service to establish itself in the Italian market.

Tips For Travellers

Italy Travel Tips
  • Use public transport whenever possible – traffic can be a bit of a nuisance, but buses and trains are cost-effective.
  • Create a realistic travel itinerary.
  • Visit the small towns to get a real feel of Italy.
  • Avoid rush hours.
  • Read up on Italian regions.
  • Learn a few useful Italian phrases.

There isn’t a set of specific guidelines dictating how to travel around Italy – Italy is a safe place to travel, but if you are to negotiate with taxi drivers and haggle in general, you need to be well-informed.